- You as an individual; and
- If you are accessing the Website for any Services provided by us from time to time on behalf of your employer or a subsidiary or an affiliate of your employer, includes you in your individual capacity and your employer and any subsidiary or affiliate of your employer.
References to "we", "us" or "Bank of America" means Bank of America, N.A., Bank of America Corporate Center, 100 North Tryon Street, Charlotte, North Carolina 28255, Tel: 800 432 1000 and, as applicable, any of its subsidiaries, affiliates and branches. The list, locations, and contact information of the subsidiaries, affiliates and branches of Bank of America is provided at the following web page: http://corp.bankofamerica.com/business/bi/global.
Our online practices fall into three main areas:
- 1) Gathering and using, handling and transferring online information. Bank of America gathers and uses information so we can better serve your needs.
- 2) Protecting your security online. Bank of America employs technology and other security practices shown to protect personal and business information from unauthorized disclosure or use.
- 3) Linking to other sites. Bank of America provides links to other companies' sites to bring you products and services.
We have explained these in further detail below.
You play an important role in safeguarding any personal and business information you may share online. We have set out below some actions you should take to protect you and your company's privacy.
Bank of America where relevant gathers information and data from you in various ways:
- When you register on-line;
- By our use of "Cookies" (see next section);
- During the course of your use of the Website; and
- In your transactions with us.
To the extent that you provide information about transaction beneficiaries to this Website, you agree that you, your employer, or the subsidiary or affiliate of your employer, has complied with applicable data protection and other laws in respect of such information, including notifying the transaction beneficiaries of the disclosure of their data to us, obtaining their prior consent thereto where legally required, and our use, handling and transfer of the data for the purposes of completing and performing the requested transactions, complying with Bank policies on anti-money laundering and other matters, and otherwise complying with applicable legal requirements.
This Website uses persistent and/or session cookies. Persistent cookies remain on your computer until you delete them or they expire. Session, or transient, cookies do not stay on your computer after you close your browser to conclude your current session.
A cookie is a piece of information that is stored in the browser's memory. Cookies can contain a variety of information relating to your use of a website and your requirements or interests. This may range from a simple count of how often you visit a website to information which allows customization of a website for your use.
Bank of America handles and uses the information we collect for the following purposes:
- a) to identify you as a representative of your corporate entity;
- b) to provide efficient and timely services and deal with your inquiries and transaction needs;
- c) where necessary to provide data to our subsidiaries, affiliates or branches, or other banks or third parties which provide services to us, to facilitate the completion of a transaction, to comply with our anti-money laundering or other compliance programs, for record keeping or in fulfillment of other legal or business requirements.
Information may be disclosed to: regulatory or government bodies, central banks, securities exchanges, law enforcement authorities, or other third parties where we are required or permitted by law or governmental regulations, central bank rules and practices or any securities exchange or regulatory or governmental body to which we or you are subject or submit; to auditors or other third parties with regard to an audit or inspection; or to beneficiaries, clients, or other third parties when such disclosure is necessary for us to process your requests or transactions. Bank of America does not sell, rent or otherwise commercially exploit your personal or business data.
Storage of Data and Use by Service Providers
Our servers used for these Services may be located in the United States or other parts of the world, including jurisdictions that may not have the same data protection and banking secrecy requirements as those in your jurisdiction. We may use information technology and other subcontractors to provide storage and other services to us (including contingency, back up, and other information technology support services). Your use of the Website signifies your authorization and agreement that we may disclose all Information now or hereafter received or possessed by us to third parties who work for us in order to facilitate transactions and/or our provision of services to you. Any third party engaged to provide these services will be required to act solely on our instructions in relation to the treatment of your Information and will agree to keep the Information secure and confidential.
For the purposes outlined above, we may send your data to other international jurisdictions which may not have well developed data protection or banking secrecy laws. However, we only intend to transfer your Information to Bank of America or our subsidiaries, affiliates, and branches and to persons providing services to us as described above (under the headings "Using Information" and "Storage of Data and Use by Service Providers") wherever they are located which may in turn transfer it to Bank of America or our subsidiaries, affiliates, and branches or other service providers in other locations. We also may transfer Information to regulatory or government authorities, central banks, securities exchanges, or law enforcement where required by law, or otherwise necessary in connection with our anti-money laundering or other compliance programs. For any queries on the above, we can be contacted as described under "Contacting Us" below.
You may not have rights under data protection laws or banking secrecy laws in those locations and there may even be no such laws in some of these locations.
Your use of the Website constitutes your consent to the transfer, use and disclosure of your Information as outlined above.
PROTECTING YOUR SECURITY AND CONFIDENTIALITY ONLINE
Keeping financial and personal information secure is one of our most important responsibilities. We value your trust and handle personal and bank account information and data with care.
PERSONAL DATA ACCESS
You have the right to access personal data that we hold about you, and to request that we modify, amend, correct, or erase any personal data that is incomplete, inaccurate, outdated or not used in accordance with applicable laws. We reserve the right to verify to our reasonable satisfaction the accuracy and completeness of any requested modifications or amendments. To obtain more information regarding exercising such rights, you may contact us as described under "Contacting Us" below. We may charge a small fee for an access request and seek satisfactory proof of identification. In instances where your registration information or other personal data is provided to us by your employer or the subsidiary or affiliate of your employer, you may also need to contact such entity to modify or amend such data.
Regular Internet e-mail is not secure. When Bank of America provides Internet e-mail addresses, you should use them to provide information that is non-sensitive and non-confidential. We ask that you do not provide personal or account information through e-mail.
If you have any questions, and/or if you wish to notify us regarding any loss, theft, misappropriation or other unauthorized use of a user ID, password or other security feature related to the Website or the Services, please refer to the following contacts for your region:
||Please contact Asia Technical Helpdesk at email@example.com, or by phone at these numbers:
Note: BANA Seoul clients should only use the Seoul contact number for technical support.
|Australia : (61) 2 8749 4333
||Bangalore : (9180) 6600 6255
|Beijing : (8610) 5960 5666
||Guangzhou : (8620) 8116 2226
|Hong Kong : (852) 3508 2700
||Indonesia : (62) 21 2955 3773
|Malaysia : (60) 3 2034 3969
||Mumbai : (9122) 6632 3777
|New Delhi : (9111) 6616 2888
||Philippines : (63) 2 815 5588
|Seoul : (82) 02 788 1790
||Shanghai : (8621) 6160 8777
|Singapore : (65) 6678 3300
||Taiwan : (8862) 2728 9863
|Thailand : (662) 305 2990
||Japan : (81) 6758 5156
EMEA. Please contact Technical Support at firstname.lastname@example.org or call +44 (0) 20 8313 2154.
Latin America. Please contact Technical Support at Latam_Ops@bankofamerica.com or call (469) 330-1160.
US and Canada. Please contact Technical Support at CashPro@bankofamerica.com or call (888) 589-3473.
Bank of America may change the above contact information from time to time and in such event shall notify you through the Website.
To ensure information remains confidential, Bank of America uses encryption technology such as Secure Socket Layer (SSL) on the Website to transmit information between you and Bank of America.
LINKING TO OTHER SITES
We may provide links to non-Bank of America companies, such as credit bureaus or merchants. If you choose to link to websites not controlled by Bank of America, we are not responsible for the privacy or security of these sites, or for the accuracy, completeness, reliability, suitability or quality of their information, products or services. If you are asked to provide information on one of these websites we strongly urge you first to study carefully their privacy policies.
Taking Individual Responsibility for Protecting Personal Information.
While Bank of America works to protect your privacy, you also play an important role in protecting and maintaining any personal information you may share online.
To help safeguard your information, we suggest the following:
Please keep us informed of changes to you and your company's contact or other details by contacting the contacts for your region as described under "Contacting Us" above.
Do not share your ID or password with anyone.
Change your password regularly.
Remember to sign off once you have submitted an application for a product or service online, or completed a secure online session.
Only provide your user ID when your browser indicates an encrypted connection, such as Secure Socket Layer (SSL), directly to the Website or to another site you have investigated and fully trust.
Beware of email security. Please see the comments set out above.